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FAQs

OMH answers your questions.

Q.

What is telehealth?

Telehealth is the use of telecommunication technologies to provide treatment and better opportunities for medical care particularly for those not in the same place as the medical provider. Virtual telehealth treatment can take place via phone, tablet, computer or any device with internet access.

Q.

What are the benefits of telehealth for mental health treatment?

Telehealth treatment greatly improves patients' access to care, particularly for those with limited mobility and those living far from available providers. It allows for patients's to have the highest quality of care including specialists and sub specialists. It also reduces care-related expenses, including travel time and loss of work time.

Q.

Does OMH offer in-person consultation?

OMH does offer in-person consultation in certain locations, but are limited due to the Covid-19 pandemic. Please call 1-855-550-MIND for a list of the current locations and to schedule an appointment.

Q.

What is a therapist?

Therapists are mental health professionals who are trained to provide treatment and rehabilitation. The term is often applied to psychologists, but it can include others who provide a variety of services, including social workers, counselors, life coaches, and many others. 

Q.

What can I expect from an OMH therapist?

OMH therapists are kind, empathetic and have a great knowledge of the mental health industry. They specialize in all areas of behavioral health with conditions such as anxiety, trauma, substance abuse and family counseling. The OMH team of therapists are experts in cutting-edge treatment solutions including music, art, exercise and collaborative integrative care. They are passionate in helping clients be their best.

Q.

What is a psychiatrist?

A psychiatrist is a licensed medical doctor, and the only expert and medical professional qualified to prescribe psychiatric medications. They evaluate your overall health, ensuring there are no other health issues causing psychiatric symptoms such as chronic diseases or deficiencies.

Q.

What can I expect from an OMH psychiatrist?

OMH psychiatrists are compassionate medical doctors who implement and share their expertise in therapy and psychopharmacology. They are innovative leaders in the industry and embrace an expert team approach in their treatment process. They are first and foremost committed their clients' best possible outcomes and highest quality of life.

Q.

How do I know if I need to see a therapist or a psychiatrist?

The OMH team will evaluate your individual level of need and match you with a selection of providers that are most suitable to you and a most successful outcome.

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